Cookie Policy

How we use cookies and similar technologies

Last Updated: 9/17/2026 • Effective Date: 9/17/2026

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookie Policy explains how Indrasol uses cookies and similar technologies on our website, including our IndraBot chatbot service.

Important Notice About Our Chatbot

Our IndraBot chatbot does NOT use cookies for data storage. Instead, we use local storage in your browser to keep your conversation history. This means your chat data stays on your device and is never sent to our servers as cookies.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be disabled.

• Session cookies: Maintain your session while browsing
• Security cookies: Protect against security threats
• Load balancing: Distribute traffic across our servers

Functional Cookies

These cookies enhance your experience by remembering your preferences.

• Language preferences: Remember your language choice
• Theme settings: Remember dark/light mode preferences
• Form data: Remember form inputs to improve user experience

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website.

• Usage statistics: Track page views and user behavior
• Performance monitoring: Identify areas for improvement
• Error tracking: Help us fix technical issues

Note: We only use analytics cookies with your explicit consent.

IndraBot Data Storage

Local Storage vs. Cookies

❌ We DON'T Use

• Cookies for chat history
• Server-side conversation storage
• Third-party tracking cookies
• Cross-site tracking

✅ We DO Use

• Local browser storage
• Client-side data only
• User-controlled data
• Privacy-first approach

Third-Party Cookies

Content Delivery Networks (CDNs)

We use CDNs to deliver website content faster. These may set technical cookies for performance optimization.

Security Services

Our security services may use cookies to protect against malicious attacks and spam.

No Advertising Cookies

We do not use advertising cookies or allow third-party advertisers to track you on our website.

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set cookies to expire when you close your browser

Chatbot Data Management

For IndraBot conversation data, use our built-in privacy controls:

• Access privacy settings through the chatbot
• Delete all conversation data instantly
• Export your data for review
• Update consent preferences

Your Consent

How We Obtain Consent

• Essential cookies: No consent required (legally necessary)
• Functional cookies: Implied consent through continued use
• Analytics cookies: Explicit consent through cookie banner
• Chatbot data: Explicit consent through privacy modal

Withdrawing Consent

You can withdraw your consent at any time by adjusting your browser settings, using our cookie preferences center, or contacting us directly.

Legal Basis for Processing

GDPR Compliance

• Legitimate interest: Essential cookies
• Consent: Analytics and functional cookies
• Transparency: Clear information about usage

Your Rights

• Access: Know what cookies we use
• Control: Manage your preferences
• Deletion: Remove stored data

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Email: [Updated soon. Please contact us via contact us form in the website]
• Address: [Updated soon. Please contact us via contact us form in the website]
• Phone: [Updated soon. Please contact us via contact us form in the website]

For technical questions about managing cookies, please refer to your browser's help documentation.